Had two unhappy incidents recently over services rendered.
One, we went to a bar and were seated outside. The seats were wet so we requested for a change. However, the waiter refused, "If I change for you, I'll have to offer customer who come, wet seats. You get what I mean?"
Sorry, I don't. You're saying that you are going to give us wet seats, while your imaginary future customers will get served better?
Two, I directed my taxi to my lobby. Upon sighting the main road across a block, he questioned why I didn't get off from the main road and walk in? "Some drivers hate coming into carparks like this, and having to get out".
Well, if I wanted to walk, I wouldn't have taken a taxi.
Much have been said of demanding customers. Yet, what was said of customers who were given bad services and kept quiet about it? I did keep quiet. On reflection, I wouldn't accept such crap in future.
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