[edited for mistake. Susan changed to Sally]
A bit cannot tahan my situation. Just because all business process start from sales; all problems naturally becomes mine.
Just yesterday, I was assigned a ticket. Upon contacting the user, I had to log on to a server I have not come across before.
"Er, are you sure it's me?"
"Yes, you support XYZ division, don't you?"
...
I approached the basis team and my colleague concluded that a program change has to be done.
"So you'll be doing the change"
"Why me? I thought you support this server?"
"You're developer ma"
...
Just like that, a new developer account was created for me. I logged in with this account, took a look at the codes and saw a jungle. I can't do this.
"Who's this Sally?"
"Why?"
"I see that she has changed this code before, maybe it's under her"
"Ya, you can try contacting her"
"Hi Sally, I got this problem. Blah blah blah"
"Sure, add me into the ticket"
Wow! This is a first in this company! Someone actually offered to take over a task from me! Impressed.
"JW, why are you taking this ticket?"
"Er, cos it came to me?"
"It belongs to Sally, you don't have to do it"
...
"Ok, thanks"
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