Felt upset today. Small boss was unhappy I'm spending a lot of time on Ops Support. Saying if this is so, my grades will be low.
Ops are daily issues and bug reports. They come to me when they do. Aren't they work too?
On paper, she's right. If my workload for Ops Support is so heavy, then I should look at how I can fix it. However, I'm caught in a cycle of work, moving from task to task. Who can really spare the time to look into it?
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